THE IMPACT OF ADVANCED INTERNET TECHNOLOGY IN E-BUSINESS OPERATIONS IN RAILWAY TRAFFIC

Zoran Pavlović, Aleksandra Vukmirović, Nebojša Dragović

Abstract


With the rapid development of the Internet, there is a great application of various models of business in transport organizations. The railroad as a leader in mass transportation of passengers and goods occupies a significant place in the development of the Republic of Serbia. The expansive development of information and communication technologies (ICT) brings news in the business of transport organizations and railways. The development of the digital economy is conditioned by the commercialization of the Internet at the beginning of the nineties. Then new business opportunities arise, of which the most important are: electronic trading in the global market, networking and integration with business partners, development of new business models, etc. In 2000, political developments in the world and the economic crisis motivated and animated business organizations to find new ways of trade. The foundation encompassed ICT innovation. The application of new models and technologies has affected the reduction in operating costs. The application of mobile technologies has enabled business anywhere and at any time. For the sake of quick informing and collective consumption, social networking is taking place. The main goal of the paper is to show the impact of new business models through Internet technologies in e-commerce to employees in the railway assembly. Railway employees need to privatize a new business model in comparison to the current traditional business models. Traditional business models provide a transport service in direct communication between service users and railway employees as bidders. The new model of electronic commerce includes the purchase of a ticket via mobile applications.


Keywords


Internet technologies, e-commerce, user services, bus services, mobile store, mobile application

Full Text:

PDF (Serbian)

References


Albers, S., & Clement, M. (2007). Analyzing the Success Drivers of e-Business Companies. IEEE Transactions on Engineering Management, Volume: 54, Issue: 2, DOI: 10.1109/TEM.2007.893985, 301-314.

Backović, N., Radenković, S., Đelošević, I., & Novičić, M. (2009). Elektronsko poslovanje i Internet marketing. Leposavić: Visoka ekonomska škola strukovnih studija Peć u Leposaviću.

Bohm, Murtz, B., Sommer, G., & Wermuth, M. (2005). Location-based ticketing in public transport,. IEEE Intelligent Transportation Systems, , 837-840.

Choi, B., Raghu, T. S., Vinze, A., & Dooley, K. J. (2009). Process Model for e Business Standards Development: A Case of ebXML Standards. IEEE Transactions on Engineering Management, Volume: 56, Issue: 3, , 448 - 467, DOI: 10.1109/TEM.2009.

Drašković, M., Kukrić, M., & Smiljić, S. (2015). Virtuelne valute, savremeni sistemi elektronskog plaćanja roba i usluga. SYM-OP-IS 2015: XLII International Symposium on Operations Research, 2015 , (pp. 40-43).

Flurry, G., & Vicknair, W. (2001). The IBM Application Framework for e-business,. IBM Systems Journal, 40(1), 8-24. doi:10.1147/sj.401.0008

Gregorio, D. D., Kassicieh, S., & De Gouvea Neto, R. (2005). Drivers of E-business activity in developed and emerging markets. IEEE Transactions on Engineering Management, Year: 2005, Volume: 52, Issue: 2, DOI: 10.1109/TEM.2005.844464, 155 - 166,.

Karthick, S., & Velmurugan, A. (2012). Android suburban railway ticketing with GPS as ticket checker. 2012 IEEE International Conference onAdvanced Communication Control and Computing Technologies (ICACCCT) (pp. 63-66). Ramanathapuram, India: IEEE.

Lederer, M., Knapp, J., & Schott, P. (2017). The digital future has many names—How business process management drives the digital transformation. Industrial Technology and Management (ICITM), International Conference on; DOI: 10.1109/ICITM.2017.7917889 (pp. 22-26). Cambridge, UK: IEEE Conference Publications.

Lim, J., Grover, V., & Purvis, R. L. (2012). The Consumer Choice of E-Channels as a Purchasing Avenue: An Empirical Investigation of the Communicative Aspects of Information Quality,. IEEE Transactions on Engineering Management, Volume: 59, I, 348-363.

Pavlovic, Z., & Vukmirović, A. (2016). Special offer for railwaysticket issue reserved and bought over internet,. YUINFO 2016 XXII naučna i biznis konferencija 28. februar-02. mart 2016 , Kopaonik, Srbija, ISBN978-86-85525-17-9,, (pp. 226-231).

Pavlović, Z. (2016). Implementation of new model for registration customer-based technologies internet intelligent device. XVII International Scientific-expert Conference on Railway RAILCON’16 October 13-14, 2016 (pp. 229-232). Niš, Serbia: Mašinski fakultet. doi:978-86-6055-086-8

Pavlović, Z., Vuksanović, J., & Gavrić, Ž. (2016, juli 15). Definisanje multimedijalne strategije za povećanje broja korisnika usluga železnice. (Z. Čekerevac, Ed.) FBIM Transactions, 4(1), 111-119. doi:10.12709/fbim.04.04.02.11

Radenković, B., Despotović Zrakić, M., Bogdanović, Z., Barać, D., & Labus, A. (2015). Elektronsko poslovanje (1 izd.). Beograd: Fakultet organizacionih nauka Beograd.

Stone, A. (2004). Demanding Internet enterprise. IEEE Internet Computing, 13-14. doi:10.1109/MIC.2004.1297267

SV. (2017). Uputstvo za izdavanje i kontrolu voznih isprava putem mobilnih terminala. Beograd: "Srbija voz" a.d.

Tang, Q., & Huang, J. (2008). Impact of web site functions on E-business success in Chinese wholesale and retail industries. Tsinghua Science and Technology,Volume:, 13, Issue: 3, DOI: 10.1016/S1007-0214(08)70059-2, 368-373.

Vuletić, P., & Bojović, Ž. (2015). Inteligentni uređaji i mobilne komunikacije u poslovanju železnice. SYM-OP-IS 2015: XLII Simpozijum o operacionim istraživanjima, 2015 (pp. 28-31). Silver Lake Resort, Serbia: Matematički Institut SANU.

Zhao, J., Huang, W. V., & Zhu, Z. (2008). An Empirical Study of E-Business Implementation Process in China. IEEE Transactions on Engineering Management, 55(1), 134-147. doi:10.1109/TEM.2007.912930

ŽS. (2008). Uputstvo za izdavanje voznih isprava rezervisanih i kupljenih putem Interneta. Beograd: Želnid.


Refbacks

  • There are currently no refbacks.