MODEL OF FINANCIAL COSTS OF TECHNICIANS’ ENGAGEMENT IN ACTIVITIES REALIZATION ON THE FACULTY

Aleksandar Lebl, Dragan Mitić

Abstract


In this paper we analyze the model of processing of simpler requests (i.e. requests, which can be completely processed by technicians) in the teaching process on the faculty. The model includes the activities of professors, assistants and technicians when generating and processing the requests. Processing of the requests is primarily done by technicians, and if they are already engaged, some of the assistants take over processing. Professors and assistants, who are not occupied by processing of the requests, generate new requests. Analytical model and originally developed simulation model are presented. Using the results of simulation, we present necessary costs of processing simpler requests on the faculty for several simulated systems. Also we present relative variation of costs when changing the number of engaged technicians if other parameters of analyzed system are unchanged.

Keywords


teaching process, Markov process, technicians' engagement, simulation model, costs

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References


Kleinrock, L. (1975). Queueing Systems. Volume 1: Theory. New York: John Wiley & Sons.

Markov, Ž. (2010). Klasična telefonska tehnika i teorija telefonskog saobraćaja (600 pitanja i odgovora). Beograd: IRITEL.

Petrović, G., Petrović, N., & Marinković, Z. (2008). Application of the Markov Theory to Queueing Networks. Facta Universitatis, Series Mechanical Engineering, 6(1), 45-56. Retrieved from http://facta.junis.ni.ac.rs/me/me2008/me2008-05.pdf

Šuh, T., Mitić, D., Lebl-Antonić, D., & Lebl, A. (2014). Determination of the Necessary Number of Technicians on the Faculty. Acta Polytechnica Hungarica, 11(1), 21-36.


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