KEY IMPACTS OF DIGITAL TECHNOLOGIES ON THE WELL-BEING OF THE WORKING ENVIRONMENT

Daniela Todorova, Bistra Georgieva

Abstract


Digitalization implies the continuous adoption and use of digital technologies in social and human activities. That process requires significant changes and forces people to use digital technologies during and after digital transformation. Digitalization promotes process management, optimizes public space, and brings practical benefits to all. The fast development of digital technologies is undoubtedly responsible for many positive effects on human life in all aspects - education, professional realization, everyday life, and progress in all areas of human activity. However, the excessive use of digital technologies, like the use of any other good beyond what is necessary and sufficient for the goals of a specific activity, has accentuated the negative effects. They become especially visible during the COVID-19 pandemic. As a result of digital overload and excessive use of information and communication technologies, we observed a significant decline in communication skills and capacity for live communication. That inevitably affects the atmosphere within the organization and the communication of organizations with their employees, clients, counterparties, and partners. This article talks about the most significant impacts of digital technologies and their impact on the comfort of the work environment.

Keywords


digitalization, digital, well-being, working environment, impacts.

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References


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DOI: http://dx.doi.org/10.12709/mest.11.11.01.12

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